Shipping Policy

Shipping Time Schedule

To facilitate our customers, we offer free shipping in the United States. That means shipping cost is 0.00 USD for any amount of orders.

Order Cut-Off Time Domestically: 5:00 PM, (GMT-08:00), Pacific Standard Time (Los Angeles)

Order Handling Time: 1-3 Days, Monday-Saturday

Order Transit Time: 4-7 Days, Monday-Saturday

Tracking Order

Tracking order details will be given through email when the product will be shipped.
Customers may track their order status through our order tracking page.

Besides, they may contact our customer support representative at hello@jupiterjackets.com to know any information regarding shipping progress.

Cancellations of Product

If customers change their mind before receiving order, we will accept cancellations of product at any time. On the contrary, if order has already been shipped than please follow our return and refund policy page.

Change of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at hello@jupiterjackets.com or Call Us at +1-424-644-7678

Damaged Products in Transit

We work continuously to give our clients the highest quality goods and services. If a parcel is damaged in transit then reject the parcel from the courier and get in touch with our customer service.

If the parcel has been delivered without you being present, please contact our customer service at hello@jupiterjackets.com for the next steps.

Customer Care

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. We are always happy to assist you in any way we can.

Legal Name: Jupiter Jackets
Email: hello@jupiterjackets.com
Phone: +1 424-644-7678
Address: 9620 203rd St E, Graham, WA, 98338, United States
Business Hour: Monday to Saturday (9:00 am to 5:00 PM)