Frequently Asked Questions

1. What is Jupiter Jackets?

Jupiter Jackets is an online store based in the USA that specializes in high-quality jackets for all seasons. We offer a wide range of stylish and functional jackets for men and women.

2. How can I contact Jupiter Jackets?

You can contact us through our “Contact Us” page on the website. We’ll be happy to assist you with any questions, concerns, or feedback you may have.

3. What types of jackets do you offer?

We offer a diverse collection of jackets, including winter coats, lightweight jackets, raincoats, leather jackets, and more. 

4. Can I return or exchange a product if it doesn’t fit ?

Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange.

5. What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, American Express, JCB, Dinner Club and Discover.

6. How do I determine my jacket size?

To find the right size, refer to our “size guide“. 

7. How long will it take to receive my order?

We typically process orders within 1-3 business days, and shipping times can range from 4-7 business days for standard shipping. 

8. Do you offer international shipping?

Currently, we primarily serve customers within the USA. However, we are exploring options for international shipping in the future. Please stay updated by subscribing to our newsletter for any announcements.


If you have any other questions or concerns that aren’t addressed here, please don’t hesitate to reach out to us through our contact page, and we’ll be happy to assist you.

Scroll to Top